WhatsApp Communication Opt-In Policy
Gulnaar Serene Developers and Infrastructures Pvt Ltd
At Gulnaar Serene, we value transparent and meaningful communication with our customers. This Opt-In Policy outlines how we obtain your consent to send you messages via WhatsApp, the type of content you can expect, and how you may manage or withdraw your consent at any time.
Purpose of Opt-In
WhatsApp is one of the most convenient and secure channels to keep our customers informed. Through WhatsApp, Gulnaar Serene shares important updates such as:
Project launches and exclusive previews
Booking confirmations and payment reminders
Site visit schedules and appointment updates
Progress updates and handover notifications
Personalized offers or events
We will only send you messages if you have given us your explicit consent (opt-in).
How We Collect Opt-In Consent
Customers may opt in to receive WhatsApp messages through the following methods:
Website Forms: By checking the consent box while submitting an inquiry form.
In-Person / Events: By sharing your number and explicitly agreeing to WhatsApp updates during site visits, exhibitions, or sales events.
Digital Channels: By replying “YES” to an invitation sent via SMS, email, or website chat buttons.
Each opt-in request clearly states that you agree to receive messages Gulnaar Serene Group via WhatsApp.
Transparency of Communication
When you opt in, you are informed of:
Who is contacting you: Gulnaar Serene
Type of content: Transactional updates, service reminders, offers, and project-related news
Your rights: The ability to opt out of communication at any time
You will also receive a confirmation message upon opting in, e.g.:
“Thank you for subscribing to Gulnaar Serene updates. Reply ‘STOP’ anytime to unsubscribe.”
Opt-Out / Withdrawal of Consent
We respect your choice. At any time, you may stop receiving WhatsApp messages by:
Replying with “STOP” or “UNSUBSCRIBE” on WhatsApp
Contacting our customer support via phone, email, or website
Requesting removal at a sales office or event
Once we receive your opt-out request, your number will be removed from our WhatsApp communication list within 24 hours. You will also receive a confirmation message acknowledging your request.
Data Privacy & Security
Your contact information is used solely for the purpose of communicating with you via WhatsApp. Gulnaar Serene does not share, sell, or misuse your personal data. All communications are aligned with applicable data protection laws and WhatsApp’s Business Policy.
Effective Date: 10/01/2025
Last Updated: 08/09/2025
Contact Us
For any queries or concerns regarding this Opt-In Policy, please reach out to us:
Gulnaar Serene Developers and infrastructures pvt ltd.
Gulnaar Serene Singhpura Road Zirakpur, Punjab PBRERA-SAS79-PR1111
Phone: 76173 76173
Email: info@gulnaarserene.com
Website: www.gulnaarserene.com
